- Warmly welcome all customer. And help them to pick up trolley or basket.
- Advise the
store service (Offiine and Online), the promotion (seasoning or member) and lead them to the product's location.
- Able to be an expert in duty grocery zone, Product representative with a good personality and good attitude.
- Understand clearly about present promotion and price, Understand what customer need.
- Helping and find Solution for the customer, to be the translator.
- To Survey type of product or the product that customer cannot find and the product unavailable to sell
- To enhance customer satisfaction by providing the excellent service and communication to customers both of Thai and Foreigner
- To provide Tops information and product knowledge to customers.
- Assists in the
management of the compilation and distribution of Customer Relation trends.
- Assists customers as needed via cross-selling, up-selling and add-ons skills. Must be up to date on Policies, Procedures, Product
- Knowledge and Selling Skill
- Works with third party to ensure seamless handling of all Customer questions and concerns.
- To facilitate and help his/her subordinates to manage the department smoothly and timely.
- To communicate company message to the team correctly and efficiently and provide their feedback to Tops
management.
- To coordinate with all Tops support team to make overall projects and assignments from Management achieved the target.
- To ensure that proper
safety procedures are being used.
- To get self-updated with new Tops working process and procedures.
- Survey customer need, customer satisfaction with customer and summary report to
store manager and District director
โทร.
