Job Summary & Purpose:
The Assistant Store
manager is responsible for assisting the Store Manager in responsible for managing and organizing Front End and support function to ensure that the financial accuracy and total customer satisfaction are achieved.
Principal Accountabilities:
1. To help managing the assigned
store to meet
store target both financial aspects and operational standard aspects (Appearance of cashier counter, Pharmacy and service standard of cashiers).
2. Ensure the policy and guideline for Member service as well as train Member service team to meet the service standard
3. To learn how to create schedule shift hours that would best suit the
store operation to ensure the sufficiency and productivity of staffs.
4. To ensure that all associates provide exceptional service, respect, courtesy and friendli-ness to all Club Members to enhance good shopping experience.
5. To help setting staff meeting schedule on a regular basis for reviewing the working tar-get and ensuring that current and possible situations are being addressed.
6. Visits the departments of responsibility multiple times daily to evaluate conditions, and establish priorities and action plans.
7. To help planning, organizing and directing assigned
store activities to incresase
sales and profits.
8. To help controlling inventory throughout assigned
store to maximize in
stock conditions while minimizing back
stock.
9. To communicate company message to the team correctly and efficiently, and provide their feedback to Clubs
management.
10. To coordinate with all Club support team to make overall projects and assignments from Management achieve the target.
11. To ensure that proper
safety procedures are being used.
12. To be self-updated with new Club and CFR working process and procedures.
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